Q: HOW DOES THE HOCKEY REPAIR PROCESS WORK?

Here at Bay Area Hockey Repair, we ask the right questions to help you find the best solution to your equipment repair needs. We can discuss

what is wrong, what type of equipment, what can be done, when your next hockey game is, how to obtain the equipment and set a deadline and

agree on payment. The complete process is best broken down separately for local and mail-in repairs… see below.

LOCAL

– Get a quote or for more complex requests contact us for repair inquiries. 18 & under, please have parent’s permission.

– We provide an accurate quote & realistic expectations

– Set up an appointment between business hours

– Set a deadline, and make a payment (due before work begins)

Cash, Check, Paypal, Credit Card, Trade-In (conditions apply)

MOST local repair work takes 15 mins – over 3 weeks

– Drop off equipment

WE NOW OFFER 15-MINUTE REPAIRS WHILE YOU WAIT!

Enjoy Free Tim Hortons coffee and tea, as well as Hockey on TV in the waiting room!

– Post progress & before/after photos on most repairs on website and facebook page, twitter, instagram, etc.

– Notify client to pick up gear upon completion within quoted time frame

– Pay balance (if applicable)

– Follow up on repairs

– Feedback and referrals are most appreciated!

– We offer drop-box overnight Skate Sharpening Service! Look for the box outside our shop after your game! We’ll have it ready for you within the first hour we are open the next day!

 

MAIL-IN REPAIRS

Get a quote or for more complex requests contact us for repair inquiries. 18 & under, please have parent’s permission.

– We provide an accurate quote & expectations

– 50% DOWN required to begin work over $500USD +

– Mail package with check (payable to “Bay Area Hockey Repair”, prepaid via paypal or credit card to:

BAY AREA HOCKEY REPAIR

65 Washington St #203 Santa Clara CA USA 95050 (This is our post office box to ensure secure delivery)

  • You may prepay for Player or Blocker Repalms on bayareahockeyrepair.com/shop, print and ship receipt of transaction with you package.
  • Most Mail In repairs – We will Post progress & before/after photos for most repairs on our website, facebook page, twitter, instagram, etc.

– Gear mailed back with tracking info within quoted time frame

Pay your balance (if applicable)

– Follow up on repairs, some are posted on social media (let us know if you do not want us to do so)

– Feedback and referrals are most appreciated! We are on Yelp, Google, Square, Ebay, Facebook and more!

 

Q: WHERE ARE YOU LOCATED?

We moved! 1535 South 10th street San Jose CA USA 95112  (across the street west of Sharks Ice San Jose) and 1.6 miles from Hockeygiant

(Formerly San Jose Skate Sharpening)

Our warehouse space is the almaden location. We no longer accept walk-ins here. We apologize for the inconvenience.

Please do not come here!

 

Q: DO YOU REALLY OFFER 1,000 SERVICES?!

YES! Our services go far beyond skate sharpening and glove repalming. We offer multi-sport repairs from football, baseball, softball, lacrosse, etc; to many other facets and cross over many fields. We sell replacement parts, offer rental equipment repair services (Skates repair/sharpening, rental gear repair, equipment bag and accessories repair, etc). We also offer heat press services and stitching of your team jerseys, vests, patch installation (We don’t carry any apparel/jersey numbers, twill, etc. we just install and stitch right now)

We also offer Research & Development services from soft goods, pattern making, reproductions, built to spec designs, and prototyping/finish products. We carry in stock most elastics, webbing, plastics, foams, molds, hardware and authentic/synthetic leather materials ready to serve you. Many of these services are confidential and subject to discretion, and we have the facility to protect intellectual property and patents.

We are fully insured. We have NEVER lost a package and will back you up if something goes missing or destroyed.

We can do random repair requests from equestrian equipment, other sports repairs, misc soft goods, equipment and back packs, utility bags/zipper replacement & repair, women’s accessories, alternations, patch installation, minor to medium small upholstery work (home, auto, motorcycles & marine) and can outsource embroidery and install patches on your jackets & gear.

In terms of sports equipment repair, there are only a few things WE CANNOT DO: Repair cracked helmets, airbrushing (we can recommend a few) and repairing cracked sole and destroyed toe caps on skates.

 

Q: HOW FAST CAN YOU MAKE REPAIRS?

It varies. We offer 15-minute repairs while you wait to complete refurbishment of player, goalie and other misc equipment. Call 4087664354 or fill out quote form

Most repairs such as blocker repalms, trapper re-string/relace takes between 2-3 days depending on workload. Minor repairs like replacing buckles, boot straps, or patching small tears or holes on gloves, shoulder pads or pants can be done same day at my workshop while you wait. Major repairs such as leg pad thigh rise addition/reduction, dye change, full restorations may take a week or more.

We offer emergency repairs for an extra fee, typically $50-75 depending on the job. Our regular labor rate is $75/hr.

BAHR works with your life and game schedule to ensure you will not miss your next game. We have loaner gear!

 

Q: HOW MUCH DOES IT COST?

We offer 1,000 services. Sharpening starts at $5.

It varies. Repairs can be as low as $10 to quote-based depending on requests. Over HALF of my repairs are modifications & alteration.

Fill out a quote form on the homepage.

EX:

Routine Goalie Blocker Repalms cost between $60-65 (NEW LOWER PRICE!)

Goalie Glove/Trapper Relace combo $150 with up to 30 minutes of repairs (Floating T skate lace extra $35)

SOLUTION: Bundle both repairs we will discount 10% OFF!

(Paid up front and shipped/dropped off same time)

PS: 99% of the time there’s little repairs that need done in addition to the basics (i.e., eyelets rusted, small to large tears, worn areas, etc.)

Essan will advise and negotiate the best deal. Always.

I am also known to “BUNDLE” deals NOT published on price list. Especially for mail-in repairs, Essan will discount up to 30% or more depending on quantity, turnaround time, and repairs.

BAHR will not be undersold or beaten!

 

Q: HOW DO I PAY?

We accept cash, check (payable to “Bay Area Hockey Repair”), Paypal (bahrservices@gmail.com), and Credit Cards (3% swipe fee. We sometimes accept trade-in for repair credit (conditions apply). Most jobs are required to take payment up front to start work, receipt is provided. Invoice is NET 30 or DUE ON DELIVERY for contract/subcontract work. Sales tax charged on replacement parts and used gear at current sales tax rate. No sales tax on labor and repair services only. All local repairs over $400 require at least 50% upfront. All mail in repairs require payment upfront. All equipment not picked up within 90 days of completion becomes property of Bay Area Hockey Repair.

 

Q: HOW DOES SHIPPING WORK FOR MAIL-IN REPAIRS

We ship USPS or FedEx Monday-Saturday. You can get a shipping quote from USPS to and from zip code 95050. Most orders paid by noon PST, will ship out the same day. BAHR store and Ebay shipments have a 1 day shipping turnaround. The most common shipping methods used are USPS First Class for items 13 ounces or less, USPS Parcel Select for over sized items like leg pads (20lb and 80″ circumference rate), and FedEx Home Delivery when necessary. International shipment of large items such as chest protectors, leg pads, etc are bubble wrapped securely and tight and sealed with two blag plastic bags to save us both in shipping costs.

 

Q: WHAT IS MOBILE GOALIE REPAIR?

It was the original, exclusive, one-of-a-kind service offering emergency hockey equipment repairs where I come to you! Anywhere within 70 miles from Santa Clara/San Jose, California I will drive to you to save your gear! I ask you what you need and I make sure I bring what is needed to fix your gear! Covers San Francisco, Peninsula and East bay. Because of the growing demand and heavy workload, we currently do not offer this service. We used this name from 2011 to 2012 and expanded to do all types of sports equipment, specifically hockey.

 

Q: WHAT IS THE BAHR PROMISE?

Here at Bay Area Hockey Repair, we work with your game and life schedule to meet your hockey equipment repair/replacement part needs! 99% of our clients never missed a game during repairs. That’s better than Hasek in Nagano and Carey Prices’ Save Percentage in Sochi.

We don’t always recommend repairing your gear; for reasons from being too expensive, long turnaround timelines, mold, etc. We always look out for your best interests and within our abilities to deliver on our 5-star feedbacks reputation.

Most turnarounds are within 2-3 days depending on workload and type of work. We do not accept nor commence work without communicating with you the best course of action.

We provide accurate quotes and set realistic expectations with follow-ups to ensure quality & accountability.

Provide competitive pricing! Contacting us is best way to negotiate the best deal NO OTHER hockey repair shop can match!

If you are not completely satisfied, we will do out best to make it right!

 

Q: WHY DOES YOUR COMPANY HAVE SO MANY NAMES?

BAHR or Bay Area Hockey Repair is what we are now known since upgrading from the founded name of Mobile Goalie Repair in 2011. Bayareahockeyrepair.com (also .net) is the domain name chosen to broaden the reach of Mobile Goalie Repair. It is easier to search for online or by name compared to the official business name “In The Crease Services.” It also allows people to know Essan doesn’t just repair goaltender equipment. He repairs pretty much anything except skates, broken helmets, broken sticks (pending Integral Hockey drop location coming soon!) and no airbrush services.

 

Q: WHAT IS #PADGIC ?

It’s our hashtag on social media. You’ll see BAHR’s past work with this hashtag on instagram, twitter, etc. It’s Magic + Pads = #padgic