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HOW BAHR MAIL IN REPAIRS WORK (PLEASE READ EVERYTHING)
This saves you time and covers most asked questions
PLEASE DO NOT COMMUNICATE WITH US VIA PERSONAL FACEBOOK.
There’s only one reason we have 5-star feedbacks…
it starts with communication via business channels allows us to deliver the BEST POSSIBLE service the first time. Please do not contact us via personal facebook or DM on Instgram/Snapchat. We won’t get to it fast enough.
We offer 1,000 services! Please don’t hesitate to ask, as we do them all! From basic repalms, modifications, to complete reskins and refurbishments.
• We CANNOT quote you on items NOT in your possession. If you do not own it, there’s no guarantee on quotes.For example, bidding on an ebay item or a forum (GGSU) you have NOT won nor not received in person. There’s just NO WAY of knowing what we both are dealing with until you have it.
• Contact us for repair inquiries. 18 & under, please have parent’s permission.
• We are San Jose across from where the Sharks Practice in Northern California near San Francisco, USA
We need basic info from you like Name, Address, and contact info. We need photos, brand & model of equipment, specific needs, timeline and a budget in mind. MORE INFO, more accurate!
CHOOSE TWO of THREE:
GOOD & CHEAP (will not be fast) – We give price breaks for major modifications that will take 10-16 weeks. UP TO 20% OFF.
GOOD & FAST (will not be cheap) – We offer fast turnarounds for extra free (SAME DAY or EMERGENCY) Please plan wisely.
FAST & CHEAP (will not be good) – We offer 15-minute repairs for one – two Item(s) MAXIMUM for optimal results without losing quality, while you wait!
We DO NOT do Fast & Cheap. Choose wisely!
We provide accurate quote & expectations (especially shipping cost, timing, etc.)
Payment is due when we receive package to begin work. Work over $500 50% down is due before shipping to us, balance due before completion (one week before shipping back to owner) We’ll send you an estimate.
We accept Paypal, Check payable to “Bay Area Hockey Repair” ($35 NSF for bounced checks) or CC over phone (+3% Charge fee)
Make check payable to “Bay Area Hockey Repair”
Paypal email is email@example.com PLEASE DO NOT GIFT.
When you decide to mail, please print out Quote form, any special instructions, and mail package to:
BAY AREA HOCKEY REPAIR
65 Washington St #203
Santa Clara CA USA 95050
(this is our secure post office address to ensure safe deiivery)
We will Post progress & before/after photos for most repairs on our website, facebook.com/bahrs , twitter, instagram, periscope, reddit, snapchat, etc.
Follow us @hockeyrepair
Gear mailed back with tracking info within quoted time frame
Pay your balance (if applicable)
Follow up on repairs
Feedback and referrals are most appreciated!